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Active Level 4
Bro a50 ka fingerprint issue kab thik hoga please koi help kar do yarr bahut frustrate hota haii 
Hii
Please help Samsung team
5 Comments
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Active Level 8
only one solution
remove your screen protector or glass then it works
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Active Level 1
remove the fingerprint data by using any app. the register the same finger or thumb three times. it will work fine as my A50
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Active Level 7
Bhai, I'm facing the same issue since November. I had registered a complaint as well via this app. Samsung's reply is in the screenshot.
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Active Level 2
go to service center there only your problem can resolve.
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Active Level 8

Hi there,


Kindly follow the below mentioned steps to resolve the issue-
> If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
> Once screen guard is removed now register the fingerprint again and check the issue
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

Nevertheless if you still have similar problems while registering or scanning your fingerprints, please visit to the authorized Samsung service center with device and have it inspected for further resolution.
For address details of Samsung Service centers follow the link mentioned below-
http://www.samsung.com/in/support/servicelocation/

 

Regards,
Team Samsung Members

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