Original topic:

a50 fast battery draining

(Topic created on: 02-09-2020 12:37 PM)
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Aashu95
Active Level 2
Options
Galaxy A
After receiving updates of every month the performance of galaxy a50 is going down n down. Without using phone battery drains rapidly. What are you doing samsung? I think after launching new models you haven't any responsibility to old models. This is not fair Samsung after all a50 users also paid for this model 20000rs. thn what is our mistake. You should Improve the performance of a50 model n other like this.
I hope samsung will fix the fast battery drain,camera quality,fingerprint and overall problems which a50 users facing.
Thnx🙏
5 Comments
Ďiñesh
Active Level 6
Galaxy A
same issue
0 Likes
Bubai00700
Active Level 6
Galaxy A
indian **bleep** developers
0 Likes
valryon
Active Level 3
Galaxy A
**bleep** this Samsung mobiles
vijaychopade
Active Level 5
Galaxy A
that's correct without using battery drain problem
0 Likes
Samsung_Support4
Moderator
Moderator
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Galaxy A

Hi there,

 

Please perform the below mentioned steps to resolve fingerprint issue:

> If any screens guard/tampered glass/protection film is available then first disables the fingerprint settings and then removes the screen guard.

> Once screen guard is removed now register the fingerprint again and check the issue

> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

> If issue still persists, create data backup and reset the device.

>If you still have similar problems please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

To resolve the battery issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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