a50 device overheating

[likithsai]

Not charging due to high temperature

Any solution..

[AbhishekPuri]

Remove back cover (if you laminate / mate glass than Remove) than restart your device & go to device care than battery section and click on background uses limit than turn on put unused aaps to sleep and come back and click more battery settings and turn on adaptive battery.
than come back device care interface and click on 3dot than click on automation and turn on adaptive power saving.

[likithsai]

ok i will try

[Shahinmarzia]

hard reset if possible

[Ehsank]

if not taking charge and pop up message appears like you said then do visit service centre

[Samsung_Support1 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[likithsai]

thanks for reply 🙂 👍