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03-20-2020 12:09 AM (Last edited 03-20-2020 10:22 AM ) in
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03-20-2020 12:37 AM in
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03-20-2020 12:38 AM in
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03-20-2020 10:13 AM (Last edited 03-20-2020 10:24 AM ) in
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03-20-2020 06:48 PM in
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04-05-2020 02:29 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned troubleshooting steps and be assured that it would resolve your issue:
For slow device:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ .
For network issue: Reset the network settings.
Settings > Genral management > Reset network settings.
For the above mentioned issues kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):
Samsung Members App > Feedback >Error report > Attach log file.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-14-2020 08:29 AM in
Galaxy A- Mark as New
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04-14-2020 08:32 AM in
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04-27-2020 05:26 PM in
Galaxy AI recently updated my A50 phone to.amdroid 10.After the update my phone randomly restarts for almost a week..
Any solution to the problem.thanks
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07-03-2020 08:26 AM in
Galaxy ADo we have to factory reset the device ?
I have the update for a while but i didn't update yet because i don't want all this problems