Original topic:

a50 after android 10 update problems

(Topic created on: 03-20-2020 12:38 AM)
11698 Views
krriish
Active Level 1
Options
Galaxy A
The samsung galaxy a50 after android 10 update have 
Much problems.
Like..
1.. fast charging speed downgrade
2.. have network issu
3.. ram management not working properly, 
      Lot of using ram.
4..fingerprint not working after use force dark mode.
    And have many little bugs....
41 Comments
Galaxy A
When did you get Android 10 update
Galaxy A
Could you pls tell me
0 Likes
krriish
Active Level 1
Galaxy A
I got the official android 10 update in galaxy a50 on 16 MARCH 2020....
0 Likes
NitishBadhan
Active Level 7
Galaxy A
lol fast charging speed that's not problem I have neither network only ram management that's almost same as was in andr39
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned troubleshooting steps and be assured that it would resolve your issue:
For slow device:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ .

For network issue: Reset the network settings.
Settings > Genral management > Reset network settings.

 

For the above mentioned issues kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):
Samsung Members App > Feedback >Error report > Attach log file.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

krriish
Active Level 1
Galaxy A
I reset the network and check but the network problem is still happening.
0 Likes
krriish
Active Level 1
Galaxy A
Please fix this problem in the next Fota update.
0 Likes
mejione
Beginner Level 2
Galaxy A

I recently updated my A50 phone to.amdroid 10.After the update my phone randomly restarts for almost a week..

 

Any solution to the problem.thanks

sweetNi8mare
Active Level 5
Galaxy A

Do we have to factory reset the device ?

I have the update for a while but i didn't update yet because i don't want all this problems

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