anuvish7707
Active Level 5
Options
Galaxy A
some times my phone display stuck.not fully stuck,only keypad touch,sending ,selecting etc.then I have toch in other portion and came back to stuck portion its working.its not continuously. but some time I face this complaint

1 Solution


Accepted Solutions
Solution
sumantyadav5321
Active Level 7
Options
Galaxy A
Try to open in safe mode
Long press on power button, then you see power off and restart and emergency mode.
long press on power off you will see safe mode click on this your phone will open in safe mode. in safe mode you only use your system apps.
use your phone in safe mode maximum 1 hour. In this hour you can't see your problem that means you want to Format your phone. ( Please keep your file backup before Format phone).

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9 Comments
sumantyadav5321
Active Level 7
Options
Galaxy A
First remove cover of mobile then try
If not working reset your phone (only reset settings). settings- general management - reset - reset settings.
If not working contact nearest samsungs service centre
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anuvish7707
Active Level 5
Options
Galaxy A
am talk to service center.and check.but not find this problem in service center technician. because this complaint not continuously.
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anuvish7707
Active Level 5
Options
Galaxy A
I have already 4 times change screen protector. and check without protector. but I face same problum
sumantyadav5321
Active Level 7
Options
Galaxy A
A31 ram info please
anuvish7707
Active Level 5
Options
Galaxy A
6gb 128
anuvish7707
Active Level 5
Options
Galaxy A
samsung keyboard. I am not using third party applications
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anuvish7707
Active Level 5
Options
Galaxy A
what app Facebook ,fedmobailes,mx player.only
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Solution
sumantyadav5321
Active Level 7
Options
Galaxy A
Try to open in safe mode
Long press on power button, then you see power off and restart and emergency mode.
long press on power off you will see safe mode click on this your phone will open in safe mode. in safe mode you only use your system apps.
use your phone in safe mode maximum 1 hour. In this hour you can't see your problem that means you want to Format your phone. ( Please keep your file backup before Format phone).

View solution in context

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anuvish7707
Active Level 5
Options
Galaxy A
okk.thanks bro