Wrong Solution provided by Samsung support

[Rishabh4477]

I was having the same problem repeatedly in my phone. Then I sent the log file to customer care and see what they replied. I don't know what cheap drugs these customer support people take.

[_Jatin_]

LoL you should ask from chat support from specialist on samsungs site.

[S_Kumar73]

Don't waste your time by sending an error report via the members app. They don't don't even know anything. Also, language problem. They simply do cut copy-paste

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that your case already highlighted to our technical team. So, we would suggest you to kindly wait for the revert from the technical error team end.

Warm Regards,
Samsung Customer Support