Sorry to hear that you're experiencing numerous issues with your Galaxy A35, including screen problems, heating issues, slow charging, frequent hanging, and the absence of a charger.
These issues can be frustrating, especially when you've invested a significant amount in the device.
Here are some steps you can take to address these issues:
*Immediate Solutions*
1. *Visit a Samsung Authorized Service Center*: Schedule an appointment and have your device inspected. They may be able to repair or replace it under warranty. 2. *Contact Samsung Customer Support*: Reach out to Samsung's customer support team via phone, email, or live chat. They may be able to provide additional guidance or assistance.
*Troubleshooting Steps*
1. *Screen Issues*: Try restarting your device in safe mode to isolate the issue. If the problem persists, visit a service center. 2. *Heating Issues*: Ensure your device's software is up-to-date. Also, check for any rogue apps consuming excessive resources. 3. *Slow Charging*: Try using a different charger and cable to rule out any issues with your current charging setup. 4. *Hanging Issues*: Perform a factory reset after backing up your data. This may resolve any software-related issues.
*Charger Concerns*
1. *Contact Samsung Support*: Reach out to Samsung's customer support team and express your concerns about not receiving a charger with your device. 2. *Check Local Regulations*: Familiarize yourself with local regulations regarding charger inclusion with device purchases.
Remember to stay calm and assertive when communicating with Samsung's support team. You deserve a satisfactory resolution to your issues.
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As you are facing multiple issues on your device, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
