Since yesterday, I'm unable to put on my WI-FI and Bluetooth on my A10s I tried switching off my phone on a several occasions but still the same. Is samsung having issue with their software???
It sounds like you're experiencing issues with Wi-Fi and Bluetooth on your Samsung Galaxy A10s. Here are some steps you can try to troubleshoot this problem:
- Make sure your phone's software is up to date. Go to Settings > Software update > Download and install.
- Resetting network settings can often resolve connectivity issues. Go to Settings > General management > Reset > Reset network settings. This will reset Wi-Fi, mobile data, and Bluetooth settings.
- Ensure that Airplane Mode is not enabled. You can check this by swiping down from the top of your screen to access the Quick Settings panel.
- Clearing the system cache can help if the issue is caused by corrupted temporary files. To do this, you need to boot into Recovery Mode. Press and hold the Power button, Volume Up button, and Home button simultaneously. When the Samsung logo appears, release the buttons. Use the Volume buttons to navigate to "Wipe cache partition" and confirm with the Power button. Select "Yes" to clear the cache.
- Boot your phone into Safe Mode to check if the issue persists. Safe Mode disables third-party apps, which can help determine if an app is causing the problem. To enter Safe Mode, press and hold the Power button, then tap and hold Power off until you see the Safe Mode prompt.
If none of the above steps work, consider performing a factory reset. Be sure to back up your data before proceeding. Go to Settings > General management > Reset > Factory data reset.
