Original topic:

Wifi Disconnecting / Signal / Range Issue

(Topic created on: 12-27-2020 10:34 PM)
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Azmayeen99
Active Level 1
Options
Galaxy A
In my samsung galaxy A71 I have been facing this issue since the first day. I have tried possibly all the things even reset my phone many times. 

I can't play any online games or call online because wifi gets disconnected . Always shows 2 or 1 bar when all other phone of my home show full 100% strength.

See the attached photo of mine. only 2 bars. Believe me , I didn't expecting this from Samsung. I have no idea at all what to do. 

image


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12 Comments
francaizsam
Active Level 6
Galaxy A
Go to Wifi > Current network settings > advanced > and make the changes given in my image.

If the problem continues, try contacting customer support or visit service center.

If your problem is cleared, then select my post and agree my solution.

Screenshot_20201227-224918_Settings.png

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Azmayeen99
Active Level 1
Galaxy A
thanks but not working... Im gonna visit service center may be
Anonymous
Not applicable
Galaxy A
try to adjust the position of wifi router at your home because if its little bit far sammy's device wont connect by saying network strength low. if your problem is solved click on 3 dots on my first comment and "Accept solution"
DeeS22UltRa
Active Level 7
Galaxy A
Not facing any such issue in mine A71, my router is around 15 mtr away from bed room. But yes in my balcony it only show 2 or 3 bar. So this is problem with maximum samsung phones. As compared to my previous oneplus 6t network speed and range is week in samsung.
So i suggest to keep router in 10 to 20 mtr range.
Azmayeen99
Active Level 1
Galaxy A
are you using 2 antena router?
DeeS22UltRa
Active Level 7
Galaxy A
Yes bro its fiber connection of Hatyway
Anonymous
Not applicable
Galaxy A
yes teo antena bro did you arrange the router
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Azmayeen99
Active Level 1
Galaxy A
bro, my router already is in the middle of our house. Its in the perfect place. all the other phone works perfectly except mine. I think the problem is in my phone
Anonymous
Not applicable
Galaxy A
the samy phone does not connect properly to volatile internet connection. Anyways take it to servoce centre. I faced the same issue and i changed the position of my router and now its working fine