as the title said, my Samsung galaxy A7 2018 won't let me connect to wifi very long. it will say 'error authentication' or 'couldn't authenticate connection'. please help, this is really annoying as i work from home. i have tried all these method: reset, restarting, factory reset and everything yet it still didn't work. wifi keeps disabling after a few hours of restarting my router. router is no issue as all my home devices works except for my phone.
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
