Original topic:

WiFi calling

(Topic created on: 11-20-2020 09:16 AM)
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Ola40
Beginner Level 2
Options
Galaxy A

my Samsung 10 plus WiFi calling isn't working 

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3 Comments
BlackVenom
Active Level 1
Galaxy A
same issue with Samsung galaxy s20 sir lets see what Samsung will respond for it or not.
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arunnechlani
Expert Level 1
Galaxy A
Working on my S10+ for Airtel, I saw some news on Jio that they had some issues with wifi calling.

Screenshot_20201120-092310_Samsung Members.jpg

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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve this issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 

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