- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2022 12:00 PM (Last edited ‎05-07-2022 09:15 AM ) in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2022 01:18 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-06-2022 10:52 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
‎05-21-2022 02:59 PM in
Galaxy ADear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. To resolve this issue kindly follow the given below steps:
1. Disconnect anything plugged into the headphone jack like a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
3. Check device volume settings:
Apps> settings> sound & vibration> volume> Drag the volume adjustment bar left or right to increase or decrease the device volume.
4. Check mute all sound options:
Apps> settings> accessibility> hearing enhancements> Disable mute all sounds (if enabled).
If your issue will be not resolved, Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-25-2022 07:08 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-25-2022 05:00 PM in
Galaxy A