Original topic:

White balance/Exposure issue in samsung galaxy A52 main 64Mp camera

(Topic created on: 08-01-2021 04:55 AM)
TechySud
Active Level 2
Options
Galaxy A
The main back camera has white balance or exposure issue. It takes different photos when taken of same subject from slightly different angles. New update has worsened the output. Gcam doesn't help either. Low light images are affected the most. Samsung please correct with an update.
1 Comment
Samsung_Support2
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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