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08-01-2021 04:55 AM in
Galaxy A- Mark as New
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08-06-2021 07:08 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-30-2022 07:13 PM in
Galaxy APlease just listen to your customers and dont always spam your generic answers about error log files. The auto white balance in a lot of units has a flaw! Here is a video of the issue:
Do something!
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05-30-2022 07:10 PM (Last edited 05-30-2022 07:11 PM ) in
Galaxy ASame issue for the A52s - cant believe Samsung still hasnt fixed this. Every old phone I tried, even low budget Samsungs do not have such an issue. Imo its just an issue with auto white balance. Its unbelievable.