When i call up on speaker . My microphone is not working 😕 my audio not reach

[Anonymous]

Ok

[anoymous_user]

Go to samsung members > get help tab > ask questions > there report this issue

[yuvrajchoudhary]

Which device you are using A series?
Problem solved now or what ?

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Open Samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support