Original topic:

What happens to IP rating to serviced mobiles?

(Topic created on: 12-11-2021 04:50 PM)
210 Views
GmanGotYou
Active Level 3
Options
Galaxy A
Dear, All / Samsung,

I gave my Samsung A52s for service and got the motherboard and few things replaced.

As Samsung A52s is a IP 67 rated, does it still holds after service though they have opened the mobile to fix it?

Kindly clarify please.
8 Comments
Galaxy A
Yes of course there will IP 67 rating for always its part of device... 👍
Sid_Karna
Expert Level 5
Galaxy A
If you gave it to an authorised service center,it definitely stays.
navisingh
Expert Level 1
Galaxy A
No it wont because i have seen they doesn't seal the device with new seals.....instead they use pasting glue
iamsatish
Active Level 5
Galaxy A
Yes u r right ..
0 Likes
GmanGotYou
Active Level 3
Galaxy A
See there is no consistent answer
0 Likes
GmanGotYou
Active Level 3
Galaxy A
Samsung , could you please confirm this.
Does this mean I have paid extra for IP rating, for your manufacturing defect to take it away?
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and if you repaired it from the authorized service center of Samsung then it will remain water-resistant [IP 67 rated].

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

GmanGotYou
Active Level 3
Galaxy A
That's music to my ears 😊

Can you provide proof for testing the IP rating after service ?
0 Likes