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Original topic:

Weird problem

(Topic created on: 11-13-2023 07:57 PM)
91 Views
muta1900
Active Level 1
Options
Galaxy A
Hey guys, so was using an a12 for 2 years before it froze completely and could not respond to touch.....I thought it was a screen change needed but I decided to sell the device as I couldn't use the phone I then bought an a14 but it also started behaving the same way as my old phone the same day i bought it...when I freezes I would have to force restart....on my old device I tried everything until factor reset which didn't work...now I don't know what's the issue aint no way 2 different models of phones can have the same problem 
5 Comments
Tendai777
Active Level 10
Galaxy A
It's weird Indeed. Is there not an app with serious bugs you're installing
0 Likes
muta1900
Active Level 1
Galaxy A
My apps library is almost bare bones now, plus I also removed the SD card but still happens my storage is 64gb but I've only used 22gb
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Nicky_sam03
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out muta1900

Do you perhaps have a cover on your device? If so, please remove it and check if the issue persists.

 

0 Likes
muta1900
Active Level 1
Galaxy A
Okay when it happens again I'll remove it and observe
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muta1900
Active Level 1
Galaxy A
Update: still no improvement, I put an alarm and it missed it went to tap the screen only for it to behave the same way again...I have to force restart again
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