- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2023 06:49 PM in
Galaxy ALock Screen on Galaxy A3 (2017)
My lock screen has recently degraded, as above. I've used this for a few years and it was fine until recently. I've been on an online chat with Samsung. They suggested doing a Soft Reset and clear the cache, which I've done, but it made no difference.
Samsung's next suggestion is a Factory Reset, which I haven't tried yet.
Apart from the lock screen, everything else seems perfect. The home screen is fine and the screens in all apps are fine. This is the only fault.
If I turn off the Lock Screen, I get a perfect blank, black screen. However I would like to have the time visible again.
Any help or suggestions would be gratefully received. Thanks.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2023 06:52 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-08-2023 06:52 PM in
Galaxy A
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-19-2023 03:56 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
