Highlighted
Active Level 2
I have been using Samsung A71 for 7 months 
It is under warranty 
My screen is turning green 
My touch is not working 
Phone is hanging very badly 
Some apps are not opening 
Sometimes my apps are opening automatically 

I WANT A REPLACEMENT OR WANT REFUND  PLEASE SUGGEST WHAT TO DO !!

7 Comments
Highlighted
Active Level 8
Hi. I recommend you to visit the nearest Samsung service centre as soon as possible. If your device is still under warranty, you can request a display replacement.
Reply
Loading...
Highlighted
Active Level 7
What to do ? Go to the Service Centre Like all other human beings bro. 😅😅
Reply
Loading...
Highlighted
Expert Level 5
go to service centre and get repair your mobile.
i think you are aware that no companies replace mobile after 7 months of use
Reply
Loading...
Highlighted
Expert Level 5
and you can also reset/format your phone with proper backup, after reset ,as you described problem, i think 80% of your issue get solve automatically
Reply
Loading...
Highlighted
Active Level 7
As much i know and used A71 it doesn't haveany hanging issues and display is unit specific maybe ur unit has a fault but i can clearly tell a71 is smooth to use and really well balanced
ya u can't expect a god level gaming as in mi and realme devices in same price but overall its good
Reply
Loading...
Highlighted
Active Level 6
Go to service center ASAP. You can't get any replacement after almost 7 months.
Reply
Loading...
Highlighted

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...