Want Replacement for A71

[BestAseries]

I have been using Samsung A71 for 7 months 

It is under warranty 

My screen is turning green 

My touch is not working 

Phone is hanging very badly 

Some apps are not opening 

Sometimes my apps are opening automatically 

I WANT A REPLACEMENT OR WANT REFUND  PLEASE SUGGEST WHAT TO DO !!

[CyberInspector]

Hi. I recommend you to visit the nearest Samsung service centre as soon as possible. If your device is still under warranty, you can request a display replacement.

[Cinematographerrr]

What to do ? Go to the Service Centre Like all other human beings bro. 😅😅

[Ehsank]

go to service centre and get repair your mobile.
i think you are aware that no companies replace mobile after 7 months of use

[Ehsank]

and you can also reset/format your phone with proper backup, after reset ,as you described problem, i think 80% of your issue get solve automatically

[abhi2700835]

As much i know and used A71 it doesn't haveany hanging issues and display is unit specific maybe ur unit has a fault but i can clearly tell a71 is smooth to use and really well balanced
ya u can't expect a god level gaming as in mi and realme devices in same price but overall its good

[DarshanChatterjee]

Go to service center ASAP. You can't get any replacement after almost 7 months.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[saahit27]

same problem my screen is turning green i have been using my Samsung A71 from 1.5 months now I'm worried what to do please suggest