Volume is lower than usual

[AV8R]

For some reason even when all the volume sliders are at max, the volume for youtube and netflix are lower than before.

[aramis]

im suspecting a 3rd party app installed causing the problem.

[Samsung_specialist]

Hey there,

It is actually because of some 3rd party apps installed on the device.  
Can you please contact our call center on 800 7267864 and request Remote Management to check the application affecting the phone.

Thank you