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a month ago in
Galaxy A- Mark as New
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a month ago in
Galaxy A- Mark as New
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4 weeks ago in
Galaxy AWe're sorry to hear about your experience.
To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Go to the Settings => select Device Care =>Optimize now.
3. Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
4. Settings – Apps - One UI Home – Storage - Clear data.
5. Delete the app and and re-download.
If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.
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2 weeks ago in
Galaxy A