Vibrate does not working.

[alimalriyad]

After installing the security update last September, my galaxy A52s 5G phone vibrate is not working at all.

Doesn't vibrate phone.

[alimalriyad]

🙏

[goodthings]

Kindly reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[alimalriyad]

I followed this method, didn't work.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Restart the device:
Note: If you use the security feature, the phone will require your backup password to unlock after rebooting
Step1: Press & hold the power key.
Step2: Tap on Restart.
Step3: Tap again to Restart your phone.

Sounds and vibration settings
To check 'Sounds and vibration' settings, follow the given steps:
Go to Settings > Sounds and vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
You must manually check that the vibration settings for the required functions are enabled.
To check 'System sound/Vibration control' follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity
Go to Settings > Sounds and vibration >Then check> Call vibration pattern
Notification vibration pattern> Vibration intensity

Check Individual App Settings
If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.
Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.
There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.
Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm regard,
Samsung customer support

[alimalriyad]

I have followed all the methods, my phone was not having any problem before, this problem is happening since September update.