Active Level 1
Hi I am Anurag and I am using the galaxy a51 for the last 3 month's and now after its last update the performance of the phone has decreased it is full of buggs and the main 3 buttons:-Back,Home and Recent apps are not responding properly please fix the issue as soon as possible


5 Comments
Active Level 6
just clear the wipe cache partition... search on youtube how to do
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done it bro but it doesn't help
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Active Level 6
Then perform a hard reset once...
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Active Level 6
Have u updated ur last update via mobile data? If yes, that's where the problem started... Downloading updates via mobile data or wifi can cause loop holes in it and those can damage the hardware permanently
Please do understand, Samsung releases non A/B partition updates. So there no other channel by which ur phone can run if software causes some damage.. but Google is mandating every OEM to make A/B partitions in every phones running Android 11
So please do update ur mobile via smart switch or odin or visit ur nearest service centre to get updated
It is free of cost within warranty period and costs Rs. 235 after that
P.N
1. The latest Smart switch seems to have some issues with it
2. Using Odin without proper knowledge can lead to bricking of ur device and can render it unusable permanently.. please be careful
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Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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