Original topic:

Vertical green line in A70 screen

(Topic created on: 07-09-2020 08:03 AM)
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arun16
Beginner Level 3
Options
Galaxy A
I'm facing this issue for the second time. I was using S6 Edge and my screen had pink lines, as the phone got old I decided to switch to another phone. I bought A70 exactly an year back and now my phone has a green line on the right side of my screen. What's the reason for this? I have never dropped my phone too.
3 Comments
Galaxy A
I have this model , I haven't faced this issue yet
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Display" issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question) along with Video or Screen-shots. This will help us to further investigate and resolve your concern." 
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Magnolia
Beginner Level 2
Galaxy A
hi
I notice a green line at the left edge of my z flip

I have not dropped the phone.
kindly help me sort it out

thank you
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