Update

[pranali67]

Mobile bar bar hang ho raha hai 8.5 ka update a155g mai kab tak aayega 

[SriParth]

Hi Pranali,

One UI 8.5 ​Update India mein May 11 k around aayega. Tab tak aap ye steps follow karke phone ki speed thik kar sakti hain:

​RAM Plus Band Karein: Settings > Device Care > Memory > RAM Plus mein jaakar isse 'Off' kar dein. Isse processor par load kam hota hai.

Storage Khali Karein: Kam se kam 15-20% storage hamesha khali rakhein. Agar memory full hogi, toh phone hang hoga hi. ​

Auto Restart On Karein: Settings > Device Care > Auto Optimization > Auto Restart ko on kar dein. Isse phone khud ko refresh karta rahega. ​

Apps Update Karein: Google Play Store aur Galaxy Store mein jaakar sabhi apps ko update rakhein.

​Pro Tip: Agar phone bahut zyada hang ho raha hai, toh ek baar "Reset All Settings" (is-se data delete nahi hota) karke dekhein, kaafi baar bugs isi se solve ho jaate hain.

[pranali67]

Thank u for information 🙏

[bhghwan]

Reset all settings

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

Note: There is no information regarding the ui8.5 update kindly stay tuned with member application.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support