Original topic:

Update related issues

(Topic created on: a month ago)
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suny233
Beginner Level 2
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Galaxy A
I am a regular Samsung user and my device is performing great. However, for the past few days I have noticed that my device is not yet receiving the latest Samsung software update. Other users have received the update, but I am still on the previous version.
📱 Device Model: SM-A155F/DSN 
🌍 Current Location: BANGLADESH 
⚙️ Current Software Version: ANDROID 14
I have checked: 
✔️ Checked manually by going to the Software update menu 
✔️ Restarted the device 
✔️ Used the Diagnostic tools in the Samsung Members app Still not getting the update. If anyone can help with this or knows how to fix it, please let me know. 
Thanks. 
#SamsungUpdate #SoftwareIssue #NeedHelp #GalaxyUsers
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Products's warranty is only applicable in the country from where the product was purchased.

Since your product was purchased from abroad, repair will be on chargeable basis. I would request you to kindly follow the below-mentioned link to track the nearest service center by your PIN code: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support