Update issue on my Samsung galaxy A7 2018

[Samsung_hKDH6Mx]

Whenever I click on the software update option this is what happens and my camera is also having some issues ,vertical lines are appearing every time I open the cam

[AsharKiyani]

your software is not geniun. its installed from computer not by company.

[Samsung_hKDH6Mx]

Y is this so ? and could u guide me how to install it via computer

[AsharKiyani]

i think you buy this phone 2nd hand

[ChWaqas1]

sf pc se installed hai

[Yasir_Iqbal]

google p likho smart switch
or use download kro

phir install kr k open kro

or mob ko data usb cable k zariye pc se connect kro

phir detect kre ga ap ka phone phir us ma update ka option hoga wh click kro or update aya hoga to update hojaye ga

khyal rhe k pc bnd na ho is update k doran.