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Active Level 4
Galaxy A20s
Bangladesh
Before update, my phone has no problem. But after the android update my a20s face many problems, they are suddenly restarted my phone, suddenly turned off my phone, turned off my camera when I am in video call, after update, my battery backup is going down. So please fix those problems with a software update.
[If there is any solution please tell me anyone]
1 Comment
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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