Update A20

[Jewel2107]

Samsung A20 after Android 10 update face any problem, battery drain, camera, slow charging, hitting issue....?

plz tell me......

[Anonymous]

No problem

[Jewel2107]

I have face battery drain problem

[satheshsmart]

no problem

[Jewel2107]

I have face battery drain problem

[Jewel2107]

I have face battery drain problem

[PrakharTomar53]

No problem occur with me....

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and perform following methods to resolve the Camera issue :

1) Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2) Check device in safe mode - Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode: Press and hold the Power key, when Power off icon appears>Press and hold the power off icon.
To Exit safe mode: Restart the device.

3) Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

To resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Overheating--Follow the linkto check for it :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

Please be assured and to resolve "charging" issue kindly follow the given below steps:

1) Check physical condition of USB cable:-Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_4l2QUrR]

On my Samsung 20 battery issue after android 10 update very fast draining after 15 percent battery plz tell how can i slove this issue?

[Wutzmyname1]

Ever since the Android 10 security patch update, when my battery gets to 25% I can actually watch it drop a percentage every few seconds. Even after I plug in the charger, which I am now also getting the compatibility and check your connection warning too, it continues to drop. I plugged in the charger at 11 percent and even after I successfully plugged in the charger and shut off the screen to standby mode I still watched it continue to drop until it hit 2% battery life left and stopped. Yesterday it dropped to zero and shut off after I successfully plugged it into the charger. As long as I don't allow it to drop below 25% I'm fine. I also have issues with websites and apps freezing up which never happened before and I have 1.8 GB of RAM available. This is frustrating to say the least.