Unwanted touches even when screen is off in a71.

[Owais18]

Accidental protection is on but in my a71 it opens weather app and sometimes keypad in my pocket. It consumes a lot of battery as screen remains on. How to fix it?

[DarshanChatterjee]

Use screen lock.
Disable double tap to wake from gesture settings.

[Owais18]

I've other phone(lenovo)with double tap to wake feature, it doesn't happen with them.

[DarshanChatterjee]

May be. But happens in A71.

[Owais18]

That's not the solution.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support