Very Bad experience with Model First time in my life even I use Samsung Brand for long. This A16 mediatech chipset mobile is very unstable and does erratic bihavior feel like some one other is conteoling my mobile but actualy its not, its problem being very slow some time most frequent and if you touch one thing happence another things...no success correcting it before you do SwitchOff and Restart mobile again.
Also Even enabling pocket sensor it does not work well and mistouch happening in pocket.
Initialy within 15 days of use this mobile gave Camera Problem. Camera does not start unless you hit mobile body...so it was sent to service center and Replaced the MotherBoard.
Also Camera does not allow Xoon in/out while in 50 Mp mode...and quality also not good even better than low cost Samsung.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
All is ok but in A series in any model you don't get to zoom in/out in 50mp i have A55 that also does not zoom in 50mp then how can u expect from A16 to do it??
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
