Unresponsive touch While using in landscape mode In Galaxy A31

[ItzKaran16]

While using in Landscape Mode, My Galaxy A31 touch is unresponsive.Please give me some solution of this.

[Div001]

Have you tried touch diagnostics in members app...to pin point the problem ?

[Anonymous]

Yes tried....touch screen is normal....

[Aadiop]

Bro I have also same problem

[ItzKaran16]

yes bro tried...and its working normal

[Anonymous]

Yes bro.....i have also A31.....same problem....i think after upcoming update proble will resolve.....current update may not be suit properly for A31

[ItzKaran16]

yes may be..

[Div001]

Ok...then try once in safe mode....
And wait for stable update...or you can report it to care center

[ItzKaran16]

ok brother,Thanx

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support