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06-16-2021 01:14 AM in
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06-16-2021 01:15 AM in
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06-16-2021 07:08 AM in
Galaxy Awhatsapp changed it files location from internal storage > whatsapp to
internal storage > android > media > com.whatsapp > whatsapp
& Google official Android restrict any other app to perform any action in Android folder only the app with primary string & manifest can do this.
but as gallery or file mannager isn't only what'sapp so it can't access those folders yes file mannager can but still you can see it via file mannager only not via gallery
so you can't see those
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06-16-2021 07:08 AM in
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06-16-2021 07:15 AM in
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06-16-2021 07:17 AM in
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06-16-2021 06:40 PM in
Galaxy AIs there a workaround for this issue? We still need to see pdf files in the whatsapp.
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06-16-2021 07:31 PM (Last edited 06-16-2021 07:32 PM ) in
Galaxy ABut there is a workaround. Backup all your data on Google Drive in your dual messenger whatsapp number. Then, install WhatsApp Business from Play Store and sign in with that number and restore the backup previously made.
Lastly, disable Dual Messenger.
You will now be able to view pdf files on your new WhatsApp Business account.
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06-17-2021 09:37 PM in
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06-17-2021 11:03 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support