Unable to open pdf files in Dual messenger WhatsApp

[rjaysing]

Dear Team,

I am unable to open pdf files in Dual messenger WhatsApp.

Need your immediate attention on this issue. 

[rjaysing]

My phone model is A52

[indiantrueindian]

sorry but its whatsapp issue
whatsapp changed it files location from internal storage > whatsapp to
internal storage > android > media > com.whatsapp > whatsapp

& Google official Android restrict any other app to perform any action in Android folder only the app with primary string & manifest can do this.

but as gallery or file mannager isn't only what'sapp so it can't access those folders yes file mannager can but still you can see it via file mannager only not via gallery

so you can't see those

[indiantrueindian]

& its because some policy changes by whatsapp

[rjaysing]

Ok

[rjaysing]

Thank you for clarification ☺🙏

[Vas-sank]

Is there a workaround for this issue? We still need to see pdf files in the whatsapp. 

[Chaman17]

Yes, this is due to some recent policy changes by WhatsApp and Samsung.
But there is a workaround. Backup all your data on Google Drive in your dual messenger whatsapp number. Then, install WhatsApp Business from Play Store and sign in with that number and restore the backup previously made.
Lastly, disable Dual Messenger.
You will now be able to view pdf files on your new WhatsApp Business account.

[hiteshpatelbil]

Same problem...dual messenger not work properly in A72

[cs-member13]

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