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Active Level 3
Hello Everyone,

This is my first post here.
I recently purchased Samsung Galaxy A50s. I downloaded Samsung Shop app on it but I am unable to login in app using my Samsung account.
It asks for access to contacts and after allowing,  nothing happens.
It is very strange since I am able to login in Samsung Shop app on my non samsung phone from Asus.

Has anyone else faced similar issue ?
I have tried uninstall and install, clear app cache, data, giving all permissions. Also I have tried to download and install app from both Google Play store as well as Galaxy Store.

Nothing has solved this issue.

Best Regards,
Suyog
9 Comments
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Expert Level 5
yes bro problem in app go to website shop samsung login there bro
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Active Level 5
maybe all user face this problem include me
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Active Level 3
Really? Is it happening for you also ?
This is big joke.
Samsung App is not working on Samsung phone !
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Active Level 5
yup
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Expert Level 5
That's the worst app from Samsung. It's been weeks that no one is able to use that app.

I guess SAMSUNG don't want to sell their products on their own platform so this is why no one from Samsung even cared to fix the issues in SAMSUNG Shop.
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Active Level 3
Which phone you are using ? I thought it was only happening with my device.
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Expert Level 5
Note 10+
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Expert Level 5
Note 9.
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Active Level 3
Just tried now and I am able to login.
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