Original topic:

Unable to login to Samsung Shop app on new A50s

(Topic created on: 08-15-2020 01:17 PM)
235 Views
TimonN
Expert Level 3
Options
Galaxy A
Hello Everyone,

This is my first post here.
I recently purchased Samsung Galaxy A50s. I downloaded Samsung Shop app on it but I am unable to login in app using my Samsung account.
It asks for access to contacts and after allowing,  nothing happens.
It is very strange since I am able to login in Samsung Shop app on my non samsung phone from Asus.

Has anyone else faced similar issue ?
I have tried uninstall and install, clear app cache, data, giving all permissions. Also I have tried to download and install app from both Google Play store as well as Galaxy Store.

Nothing has solved this issue.

Best Regards,
Suyog
10 Comments
TimonN
Expert Level 3
Galaxy A
Just tried now and I am able to login.
0 Likes