Hey samsung recently on 19 March 2023 I bought a Samsung galaxy a14 5g on emi . I have paid emi of it . But I noticed that there is a very high lag issue in my phone's ui . It does not open smoothly . And it becomes slow than it is used to be . So please help .
And also a thing that when I choose to factory reset it there is not showing me recovery mode so please samsung fix this problem
Do the fatory reset from settings, you can search for it in the settings. Also recovery mode isn't available until you connect your phone with a computer or another mobile via USB cable.
Kindly reset factory data with backup in general management settings, click reset ,click reset factory data. Before reset factory data backup your's data through Smart Switch. Then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.
Check space availability Kindly check the space on your device: Path: Settings > Battery and device Care > Storage To improve the device performance there should be sufficient space.
Kindly check the RAM in your device: Path: Settings > Battery and device Care > Memory The device's RAM should be free to improve performance. So clear the RAM memory once a day
Clear app cache through Device care: Settings > Device care > Storage > CLEAN NOW.
Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.
The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Close Background Apps
Is there any unnecessary application running in the background? Too many applications running in the background may cause the device to hang. Kindly close the background running applications in the device (''Tap the left side key & close the background running application'').
Remove third party application Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications. Step1: Navigate to Settings Step2: Tap on Apps Step3: Select the third-party application from Apps. E.g. DU Recorder Step4: Tap on Uninstall
Remove memory card Due to some ''unauthorized'' file in memory card device performance will be slow, so if you are using the memory card in your device. I will advise you to safely remove it from your device. For this follow the below steps: Step1: Before removing the memory card, first, unmount it for safe removal. On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Step2: Pull out the tray gently from the tray slot. Step3: Remove the memory card. Step4: Insert the tray back into the tray slot Note: Please ensure that memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Remove third party accessories Due to ''3rd Party'' (Not provided by Samsung) Accessories, (Like ''Charger, USB Cable'' etc.) device might also hang. So kindly avoid the usage of these 3rd party accessories.
Disable power saving mode Power saving mode'' limit the performance of the device. So we recommend disabling the Power Saving mode in your device.
You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs, please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
