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Original topic:

USB issue

(Topic created on: 07-24-2023 07:05 PM)
318 Views
Aman_k
Active Level 2
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‎07-24-2023 05:20 PM in 

Galaxy A
Notification keeps popping showing usb connected/disconnected continuously. And my device no longer seems to connect to laptops via usb. How to resolve this?
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6 Comments
demonANHBHAV
Active Level 3
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‎07-24-2023 05:26 PM in 

Galaxy A
Clean your usb port with soft brush then restart it
Daivik7551
Active Level 8
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‎07-24-2023 06:13 PM in 

Galaxy A
Don't use other brands adepter
pranay3105
Active Level 6
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‎07-24-2023 07:05 PM in 

Galaxy A
I have received the same issue I will suggest you to just restart your phone and then please let me know the issue is solved or not . Please accept this as solution if you find helpful to you.
samfan91
Expert Level 1
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‎07-24-2023 07:49 PM in 

Galaxy A
Use the original cable that came with the box.
Kawsar4s
Active Level 10
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‎07-25-2023 10:30 AM (Last edited ‎07-25-2023 10:39 AM ) in 

Galaxy A
You can use Samsung Smart switch both mobile and laptop (Must be) for file transfer! See screenshot!Screenshot_20230725-110056_One UI Home.jpg
cs_member10
Moderator
Moderator
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‎07-26-2023 11:34 AM in 

Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1. Settings>>>Developer option>>Default USB configuration>>>USB tethering>>Disable it.

2. If the issue still persists then check the USB connection. Perform interactive checks through Samsung member apps:- Path:- Samsung member>>>Get help>>>Interactive check>>Charger/USB.

3. Also make sure that you are using a genuine Samsung charge.

4. If the issue has not been resolved then check the device in safe mode: Power off the device>Press and hold the Power key for one or two seconds to turn on the device. To exit the safe mode restart the device.

5. Update software: Menu>apps>settings>software update>install.

6. If the issue has not been resolved then reset the device:
Apps>settings> general management>reset.

Note: Kindly create a data backup of your device via smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Remember the google password before resetting the device because it is required during the initial setup.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support