Original topic:

USB PORT PROBLEM

(Topic created on: 12-28-2017 08:09 PM)
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SeriousAffinity
Active Level 1
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Galaxy A
My device model is A5 2016 . My computer used to detect my phone earlier but my PC is not recognizing it recently. There are no charging problems though . My phone is under warranty period also .

I also factory reseted my phone . Still now it is not working. I have also checked in the developers option if the USB configuration was set to
Media Transfer Protocol(MTP).

My phone is not rooted . Please can you help me out of this problem.
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6 Comments
_007
Expert Level 4
Galaxy A
Your USB cable seems faulty check with other cable.
Galaxy A
tried not working
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Galaxy A
ya but still not working
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Galaxy A
probably the usb port is damaged
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Galaxy A
i was asking if i go to a service centre will it do any good
and if you have any possible solutions then please tell me
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admin_
Expert Level 5
Galaxy A
Thank you for being with Samsung and sharing your concern. We would request you to install USB driver in your PC and then check the issue, you can install the USB driver from the mentioned link http://www.samsung.com/in/support/model/GT-I9100RWAINU . Be sure to hit ♡ when you find an answer that works for you.
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