Original topic:

Turned OFF fast charging, but charging time is same as fast charging

(Topic created on: 10-07-2020 11:00 PM)
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Saikat33
Active Level 3
Options
Galaxy A
I had turned off fast charging & try to charge my Galaxy A50s in normal speed. But the phone is charging just like fast charging mood. I also restarted my phone several times. But still same issue. So is this any hardware or software problem ??
Thanks
24 Comments
mnh
Active Level 8
Galaxy A
no need to change any settings as it doesnt matter .. any issue is there first do factory settings .problm still pesists then visit service centre.and yes please use original charger and cable for charging ..
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TimonN
Expert Level 3
Galaxy A
Do you plan to use phone for over 5 years ?
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Saikat33
Active Level 3
Galaxy A
haha...probably yes if the phone long lasted
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TimonN
Expert Level 3
Galaxy A
If yes then only worry about all this stuff. I have used phones for max 3 years and haven't faced issues with battery degradation, max you can say 10-15% degradation after 3 years.
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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