Truecaller problem in Android 10/OneUI 2.0

[sps1110]

After upgrading my A70 to Android 10, i could no longer get any caller id pop up on incoming call when the device is locked and this is happening in all truecaller versions since my OTA upgrade. However the same trucaller version works fine in other brand phones. Does anybody have a similar issue?

Edit: Finally got resolved in oneui 2.5 update

[DeppSteR]

Hi, I have 2 phones, A50 and M20, I am facing the same issue in both of the phones. I have even tried resetting the phone but still the same issue. And this problem is with all the caller ID apps.. I guess it is a bug...

[sps1110]

battery optimization is already turned off since the beginning. still not working on incoming calls on lock screen

[DeppSteR]

its also done, still not working

[budiselic]

I created similar app to truecaller for company use. Same problem with me, after upgrading Samsung A70 to Android 10 my app also stopped to show overlay on call when device is locked. On other Samsung devices its working perfectly. It seams like Samsung bug.

[SDhingra]

It seems to be a bug, I think you should report this in Error report section in Samsung Members app with the logs...

[sps1110]

as you can see i have raised this bug 4 times only to be shot down

[arora_ashish]

I am also encountering the same issue in my Samsung A70s

Tried all the methods change in setting

Battery optimization 

Show on top

Everything but truecaller is not working when the device is locked in unknown incoming calls 

[sps1110]

i got a reply from samsung as attached. Can anyone who has worked on a similar confirm if this is indeed a truecaller app issue

[Samsung_BQ9aVY9]

Dear also i have the same problem , i tried all the suggested solutions in the internet without any solution, I'm very upset since i have many calls from unknown numbers and i can't see who is calling by truecaller when the screen is locked