Original topic:

Touch issue

(Topic created on: 02-05-2021 07:19 PM)
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Sauuuuu
Active Level 2
Options
Galaxy A
Does anyone facing minor touch issues after updating January 2021 patch of Samsung galaxy A50?
5 Comments
Ehsank
Expert Level 5
Galaxy A
try these steps and if still same issue persist then do visit service centre

clear Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop/type C earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
Sauuuuu
Active Level 2
Galaxy A
Yes, let me see.
vishal5685
Active Level 7
Galaxy A
which device u r using?
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Sauuuuu
Active Level 2
Galaxy A
A50
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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