Original topic:

Today I notice in My Samsung A52 5G

(Topic created on: 07-07-2021 03:36 PM)
266 Views
MdTajammul
Active Level 7
Options
Galaxy A
Today i used samsung a52 5g camera in my construction site in afternoon time outside when i using camera application for clicking landscape photos that rime i notice screen completely become fully dark than when i clicking portrait photos become normal. I don't no why i am not able to use my mobile in horizontal.

Please samsung users kindly experiment with Samsung A52 5g mobile in sunlight afternoon for 10 to 15 minutes.


Thanks and Best wishes Regards 

9 Comments
Samsung_specialist
Community Manager
Options
Galaxy A

Hi there,

Please bring your device to a Samsung Service Center to have it checked out by a technician.

Find the nearest service center to you on Samsung.com

MdTajammul
Active Level 7
Galaxy A
I am in Qatar now, please tell me for qatar samsung service center. Thank you 😊
Samsung_specialist
Community Manager
Options
Galaxy A

Hi there, 

You can find a service center near you on Samsung.com

hope that helps!

MohammedSijah
Expert Level 1
Galaxy A
Hello Tajammul, sometimes resetting the camera may help. Open camera > ⚙Settings > Reset settings.
After that goto Settings > Apps > Camera > Force stop > Storage > Clear Cache > Clear Data.
Let me see wheather it works.
Thank you.
MdTajammul
Active Level 7
Galaxy A
Hi Mr. Sijah, this display issue not camera application, camera result is very good.
MohammedSijah
Expert Level 1
Galaxy A
Hey, there is some rocket science there. But the solution is very simple. Next time when you view the landscape mode, just remove your polarised sun glasses. 🌞
Your mobile screen is polarised. It filters a great amount of light. When it gets aligned perpendicular with your polarised sunglasses, the result is zero.
MdTajammul
Active Level 7
Galaxy A
I already tested without sunglass also but result is same. I am going to samsung service center 🤭
MdTajammul
Active Level 7
Galaxy A
My Samsung Note 9 is still best i campare both devices in sunlight with sunglass and without sunglass also.
MohammedSijah
Expert Level 1
Galaxy A
I think Note 9 doesn't have polarised screen. So it can be viewed in both directions. See attachment. But your new phone have polarised display. It won't work in landscape with polarised sunglasses.Screenshot_20210708-114449_Chrome_40473.jpg