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Original topic:

This is so wrong Samsung. You disabled "Secure Folder" from My Samsung A50s

(Topic created on: 08-11-2020 12:17 AM)
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iVishal
Active Level 1
Options
Galaxy A
This so wrong Samsung that you automatically Disabled "Secure Folder" from Samsung Galaxy A50s. I think it is because of the so called Feature Alt Z that is exclusively Available only for Samsung Galaxy A51 & A71.
Why you doing this. This is so wrong Samsung. Please enables my "Secure Folder" in Samsung Galaxy A50s 
If this happens to any one of you please let me know

7 Solutions


Accepted Solutions
Solution
vivek006
Expert Level 1
Galaxy A
How can Samsung disable it buddy ??
I think there's some issue with your device..
have you bought it on emi ?
if yes, until you clear all the EMI's, you'll not be able to use secure folder

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Solution
Anonymous
Not applicable
Galaxy A
I think you purchased your device by Samsung finance..if it's like that then this is the process only ....after completing all emi it will be unlocked

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Solution
Arman-INS
Active Level 10
Galaxy A
it happens to me also i bought A30s on SF+ and secure folder is disabled but it will enable again when you pay all the emi

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Solution
Ehsank
Expert Level 5
Galaxy A
if Samsung doing such things who want to buy through SF?
if this is the case then better to buy with other emi options

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Solution
Galaxy A
Did you recently purchased your mobile with samsung finanace plus ?
If yes then Samsung updated the policy to block the secure folder option till all the EMI gets completed .

Hence you can't able to configure it now .
After your loan/ EMI closure you can uninstall the Samsung finance + app then you can able to use secure folder app normally .

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Solution
Galaxy A
I hope you are satisfied with my answer, If you are satisfied with my comment then please accept as solution by clicking the 3 vertical dots of my comments to help other users in Samsung members App.

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Solution
BeingSP
Active Level 4
Galaxy A
all EMI and Samsung finance are made up things. we are able to use it since first restart.

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13 Comments
Solution
vivek006
Expert Level 1
Galaxy A
How can Samsung disable it buddy ??
I think there's some issue with your device..
have you bought it on emi ?
if yes, until you clear all the EMI's, you'll not be able to use secure folder
BeingSP
Active Level 4
Galaxy A
not true. I am using it since day one. working perfectly fine
0 Likes
vivek006
Expert Level 1
Galaxy A
Did u purchase it on SF ?
BeingSP
Active Level 4
Galaxy A
I purchased using bajaj finance
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Solution
Anonymous
Not applicable
Galaxy A
I think you purchased your device by Samsung finance..if it's like that then this is the process only ....after completing all emi it will be unlocked
Ajeetz
Beginner Level 4
Galaxy A
i have purchased it by Samsung Finance... that time My phone has secure folder but after a month or 2 it is not showing anywhere...
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Anonymous
Not applicable
Galaxy A
it's because it's unnoticed by them by chance ... because otherwise for sf+ security it's not possible
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Solution
Arman-INS
Active Level 10
Galaxy A
it happens to me also i bought A30s on SF+ and secure folder is disabled but it will enable again when you pay all the emi
Solution
Ehsank
Expert Level 5
Galaxy A
if Samsung doing such things who want to buy through SF?
if this is the case then better to buy with other emi options