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11-09-2021 08:44 AM in
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11-09-2021 10:09 AM (Last edited 11-09-2021 10:09 AM ) in
Galaxy ASETTINGS > GENERAL MANAGEMENT >RESET >RESET SYSTEM SETTINGS
CHECK STILL PROBLEM?
IF YES
THEN
DO
RESET APP PREFERENCES
SETTINGS > APPS > CLICK ON 3DOTS > RESET APP PREFERENCES
NOW CHECK STILL PROBLEM?
IF YOU FOUND HELPFUL ACCEPT AS SOLUTION BY CLICKING ON 3DOTS OF COMMENT 👍
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11-13-2021 02:17 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support