Original topic:

Swollen battery problem

(Topic created on: 01-22-2023 10:00 AM)
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stevenjacker
Beginner Level 5
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Galaxy A
I bought samsung A72 on August 21st 2021 and just in 1.5 years I found the battery of this overpriced phone has swollen. I never overcharged the set and also used only authorized charger for that.
Water resistance is also a scam as earlier within a year I faced problem in the touch screen.
So restrain yourself buying this Galaxy A series. 
2 Comments
SKV-F235G
Expert Level 2
Galaxy A
Samsung batterries are worst
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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