Original topic:

Storage problem after One UI 3.1 Update

(Topic created on: 07-04-2021 08:55 PM)
999 Views
DhvaNit26
Active Level 1
Options
Galaxy A

I'm using A20 since android 9.

Before Update my phone storage size is only 21 GB

After Android 11 update my phone storage taken to much size it around 26 GB .

My all media size is only 1.89 GB and it's only camere photos 

In storage analysis system show me 5.12 GB Other Data , I don't know how they come .

Please someone tell me how I Delete it...

Screenshot_20210704-201957_My Files.jpg

5 Comments
Galaxy A
Others mean it contains system files. So don't worry. Which is necessary to run your device properly.
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Galaxy A
They are ur system files and its safe bro. Nothing to worry
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Haridev18
Active Level 7
Galaxy A
Other files may include Cache files along with system files....like from YouTube, Facebook, Instagram, Twitter and a few other stores Cache upto 500 at times. Do clear them manually. If you have updated to ONEII 3 then...due to new UI, there might be a 3 to 4 GB increase.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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ldb2828
Beginner Level 2
Galaxy A

I have the same exact issue. But mine is way out of control. And now it is stating that there's no more storage in the phone. Any ideas? 

Screenshot_20210718-150504_Settings.jpg

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