Original topic:

Stolen phone

(Topic created on: 04-28-2019 08:18 AM)
179 Views
stevenTh
Beginner Level 2
Options
Galaxy A

My phone was stolen. I only now found out about the 'Lost your phone" solution from samsung. That's why i don't think i enabled the option they could track my phone. Is their anyway i can check if i turned it on. For the moment it says my phone is offline. But i think I didn't enable the option. Can i turn the option to track my phone on on another way?

 

3 Comments
Galaxy A
you can try tracking your phone through your google account.
0 Likes
Galaxy A
Pls where can I turn on the lost your phone solution on my phone
0 Likes
Choudary
Beginner Level 2
Galaxy A
There are 2 options available in Samsung phones, one from Samsung and other from google. You can turn on both the security systems very easily from the settings.

For Samsung just go to settings and look for Biometrics & Security》Find My Mobile》Remote Controls(make sure this option is on).
You can track your phone from the below mentioned website by logging into your samsung account.
https://findmymobile.samsung.com

For turning on google phone tracking go to settings and look for Google》Security》Find My Device and trun it on.
you can track the phone from below website
Visit android.com/find

Note - Location services must be switched on to use these services